Citizenship:

Polish

Professional experience:

Kaizen consultant at Kaizen Institute Poland

He specialises in conducting workshops and organisational counselling in the field of designing and implementing standards and enterprises work procedures. He specialises in: sales procedures and customer service standards, mapping, processes optimization, implementation systems and maintaining standards based on 5S methodology and management by objectives, soft skills workshops for managers and line workers, conducting strategy sessions, workshops, research (mystery clients, CSI), team cooperation optimalisation and external client relations, coachings, audits, competencies certifications.

He has worked for such firms as: Suzuki Motor Poland, Mercedes, Volkswagen, ING Bank Śląski, Bank
Zachodni WBK, Europejski Fundusz Leasingowy, PEPCO Poland, Nestle Polska SA, Whirpool,
Faurecia, ENION, Trodat, GLS, Raben, US Pharmacia, Harsco Infrastructure / Hunnebeck.